Privacy Policy

1. Who is responsible

The controller for data processing on this website is Hugo Selling. You can contact us about data protection via the chat on your order page or on our Discord server.

2. Hosting and server logs

This website is hosted by Vercel Inc., USA. When you visit the site, Vercel automatically processes technical data such as your IP address, date and time, the page requested and your browser type in order to deliver the site and keep it secure (Art. 6(1)(f) GDPR). Vercel is certified under the EU-U.S. Data Privacy Framework; we have concluded a data processing agreement with Vercel.

Our database is hosted by Neon (a Databricks company) on servers in Frankfurt am Main, Germany, under a data processing agreement. Fonts are served from our own server; no data is sent to font providers.

3. Orders

When you order, we process your Minecraft name and edition, optionally your Discord name, the items ordered, the price, the payment status and the messages in your order chat. We need this data to deliver your order and to communicate with you (Art. 6(1)(b) GDPR). Order and payment records are kept for as long as tax and commercial law requires (up to 10 years); chat messages are deleted when they are no longer needed for the order.

To notify us of new orders, chat messages and withdrawals, we send the order number, Minecraft name, Discord name (if provided), the items and the message text to a private channel on our Discord server (Discord Inc., USA). This is necessary to deliver your order quickly (Art. 6(1)(b) and (f) GDPR).

4. Payment

Card and wallets: Card payments, Apple Pay, Google Pay and similar methods are processed by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. Stripe receives your payment details directly; we never see your card number. Stripe may transfer data to the USA. See stripe.com/privacy.

Crypto: Crypto payments are processed by NOWPayments (FD Transfers LLC, Kingstown, Saint Vincent and the Grenadines). We pass on the order number and the amount. Because this provider is located outside the EU, the transfer is based on Art. 49(1)(b) GDPR (necessary for the performance of the contract you requested). See nowpayments.io.

The legal basis for payment processing is Art. 6(1)(b) GDPR.

5. Withdrawal function

If you use our online withdrawal function, we process the order number, your name and, if provided, your email address in order to process your withdrawal and document its receipt (Art. 6(1)(c) GDPR). We keep this data for as long as needed to handle the withdrawal and any legal claims.

6. Local storage and cookies

Your shopping cart is stored only in your own browser (local storage). The admin area uses a technically necessary login cookie. We do not use tracking, analytics or advertising cookies. Storing this information is strictly necessary to provide the service you requested (§ 25(2) no. 2 TDDDG).

7. External links

If you click a link to our Discord server, Discord processes your data under its own privacy policy. We have no influence on this.

8. Your rights

You have the right to access, rectification, erasure and restriction of processing of your data, the right to data portability and the right to object to processing based on legitimate interests (Art. 15–21 GDPR). To exercise these rights, contact us via the order chat or Discord. You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state where you live (Art. 77 GDPR).