Withdrawal Notice

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Hugo Selling) of your decision to withdraw from this contract by an unequivocal statement, for example a message in the chat on your order page or on our Discord server. You can use the model withdrawal form below, but it is not mandatory.

You can also exercise your right of withdrawal online at https://hugoselling.com/withdraw. If you use this online function, we will send you without undue delay a confirmation of receipt on a durable medium containing the content of your withdrawal declaration and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

The right of withdrawal for contracts for the supply of digital content expires early once we have begun performing the contract (delivery in-game), after you have expressly agreed at checkout that we begin performance before the end of the withdrawal period and have confirmed your knowledge that you thereby lose your right of withdrawal.

Model withdrawal form

(If you want to withdraw from the contract, please fill in this form and send it to us.)